Developing communication skills

Developing Communication Skills Using INSPIRE Negotiations

INSPIRE is a web-based negotiation support system that has been used for the last three years for negotiation training and research. It has also been used in teaching written communication skills. In this paper we discuss implications of using the system in teaching English as a Second Language and English for Academic Purposes in multilingual classes and points out the benefits that this new t...

Developing communication skills in medicine Dealing with the difficult patient

Dealing with difficult patients can represent a significant burden in the life of doctors. It is more productive, however, to view this burden as a product of the interaction between doctor and patient, for which both have a responsibility, rather than attributing any problems encountered to shortcomings of the patient alone. There is a significant risk in such situations of potentially harmful...

Developing communication skills for the general practice consultation process.

Medical curriculum revisions all over the world in the last 20 years have increased the number of teaching hours in communication skills. This article describes a concrete communication skills teaching programme focused on general practice. Since the spring of 1992, more than 2,000 physicians from Denmark, Sweden and Finland have attended courses within this programme in Kalymnos, Greece. The t...

Communication Skills

Developing Leadership Skills For

Leaders are required to set direction and achieve results. Leaders should not be confused with managers. Leaders and managers, both have a distinct but complimentary roles. Each role has its own set of characteristics, duties and responsibilities. Both leadership and management abilities are required within an enterprise in order for it to succeed in today's highly complex and competitive globa...